Privacy Policy

Last Updated: June 2, 2026

Welcome to 360REELS. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how Shubhamoy Mondal, operating under the brand name 360REELS, collects, uses, processes, and safeguards your information when you visit our website (360reels.com) or engage our professional visual technology and media production services.

By accessing our website or utilizing our services, you consent to the data practices described in this policy statement.

1. Information We Collect

We collect information directly from you when you interact with us, request project proposals, or enter into contractual work orders. This information may include:

  • Identity & Contact Data: Full name, company name, corporate email address, mobile number, and billing/registered address.
  • Project Data: Technical project details, location information for visual production, content preferences, and milestone briefs required to execute our media services.
  • Technical Data: Internet protocol (IP) address, browser type, operating system, and tracking data collected via standard cookies to optimize your browsing experience.

2. Payment Processing & Security

To facilitate secure business-to-business credit card and digital transactions, 360REELS utilizes authorized third-party payment aggregation platforms and gateways operating under the guidelines of the Reserve Bank of India (RBI).

Important Security Disclosure: All financial transactions are processed entirely through the secure, encrypted checkout infrastructure of our payment gateway partners. 360REELS does not collect, capture, view, or retain your raw credit card numbers, CVV codes, net banking passwords, or any other highly sensitive financial authentication details on our own servers.

3. How We Use Your Data

We utilize the gathered data strictly to fulfill our business commitments and maintain operational transparency, specifically for:

  • Providing custom project estimates, execution timelines, and GST-compliant corporate invoices.
  • Scheduling and executing physical and digital production sessions (such as commercial walkthroughs and virtual tours).
  • Communicating milestone completions and securely sharing final processed digital assets.
  • Complying with statutory tax mandates and anti-money laundering regulations governing payment systems in India.

4. Data Protection & Retention

We apply robust administrative, digital, and physical security measures to shield your personal contact coordinates and project assets from unauthorized modification, disclosure, or access. Your standard business documentation and transactional records are retained safely for the duration necessary to satisfy tax laws, active corporate contracts, and statutory audit obligations.

5. Third-Party Data Disclosures

360REELS does not trade, rent, or sell individual client information to third-party marketing networks. We share details exclusively with essential service facilitators under strict confidentiality conditions, including:

  • RBI-regulated banking networks and processing partners necessary to authorize your credit card transactions.
  • Judicial, regulatory, or tax authorities within India when explicitly mandated by law enforcement or accounting audits.

6. Contact Us & Grievance Redressal

For any queries, data update requests, or concerns regarding your privacy, you can reach out directly to our designated data handle:

Legal Identity: Shubhamoy Mondal (Founder, 360REELS)
Registered Base: Goa, India
Communication Email: [email protected]
Contact Support: +91 [Your Mobile Number]